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How baji355 Handles Your Personal Information

When you open an account with us or deposit via bKash, Nagad or Rocket, you share personal details with baji355 — and this policy explains exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and session controlsYour right to request data accessClear retention periods
baji355 How baji355 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, ask us to correct it, or request its deletion, our support team handles privacy requests directly. You can reach us through the channels below — we aim to acknowledge your request and give you a clear next step as quickly as possible.

Live Chat Open the chat widget in your account dashboard to raise a privacy request. A support agent will confirm receipt and walk you through the next steps.
Email Support Send your data request or privacy concern to our support email address, found in the contact section of your account settings page.
Account Settings Some data preferences — like marketing communications and cookie consent — can be adjusted directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Your account security is tied to how carefully we handle the data behind it. From the moment you link a bKash or Nagad wallet to the point you request a withdrawal, every data touchpoint follows the same set of internal controls. Here is how that works in practice.

Encrypted Storage

Account credentials and payment wallet references are stored using encryption. Your bKash or Nagad number is never held in plain text inside our system after verification is complete.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your preferences. You can review and adjust non-essential cookie settings from your account or browser at any time.

Data Retention

Transaction records — including Rocket and Nagad payment history — are retained for as long as required by applicable financial regulations, then deleted or anonymised according to our internal schedule.

Access Requests

You can request a copy of the personal data we hold on your account. Submit the request through live chat or email support; we will verify your identity before releasing any information.

Your Privacy Questions Answered

These are the questions we hear most often about how baji355 handles personal data. If your question is not covered here, our live chat team can help you with your specific account situation.

We collect your name, contact number, and wallet details for payment methods like bKash, Nagad or Rocket. We also log your device type and IP address for account security purposes.

Your wallet number is only used for payment processing and account verification. It is not shared with third parties outside those specific functions, and it is never sold.

Contact us via live chat or the support email in your account settings. We will verify your identity first, then provide a summary of the personal data tied to your account.

Yes. You can request deletion through our support channels. Some data — such as transaction records required by financial regulations — may need to be retained for a set period before deletion.

We use essential cookies to keep your session running and optional ones to improve your experience. Non-essential cookies can be turned off in your browser or via the cookie preferences in your account.

The policy applies to all account holders, but your specific rights depend on local law and your eligible region. Access to the platform is subject to Bangladesh regulations — check whether local law applies to your situation.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.